Catalyst’s mission is founded in customer service
We’re committed to providing a vast array of IT managed services and support that are customized to your needs. Some of our most popular network services include managed IT and network monitoring and maintenance, industry a/v, firewall installation and maintenance, network security auditing, and automation and control.
We also offer consulting services on anything from IT network management, network architecture, network auditing, surveillance, new building design, and build out for audio visual and data infrastructure.
Managed IT and Network Services
Catalyst is a trusted digital transformation company that provides business of all sizes managed IT and network services.
We work with our clients on an individual basis to better understand and assess their needs so that we can efficiently manage the network architecture, software, and associated technical support that’s required for an organization to operate within a digital world.
These services include everything from installing new operating systems, managing existing installations, upgrading servers and wiring systems to providing new hardware such as routers, network switches, surveillance products, conference room equipment for online meetings, video walls, and more.
When you work with Catalyst’s IT managed services and support, you’ll reduce the overhead cost of managing internal networks while gaining experience and technical support from technician’s with over 25 years of experience. With ongoing support, you’ll experience network upgrades with the latest technology to help your business reach both short- and long-term goals.
Network and Computer Systems Administration
To provide a comprehensive approach to IT managed services, Catalyst offers network and computer system administration support.
This includes the organization, installation, and overall support of your entire computer system, including local area networks (LANs), intranets, wide area networks (WANs), and any other type of data communication system. If you’re not sure what system is best, our experts will analyze your current system and provide recommendations based on your goals, network usage, and data requirements.
Network Support Services
(Network Connectivity Wired or Wireless)
Businesses who want to get the most out of their network need to ensure that it’s constantly running smoothly.
To do this, Catalyst provides ongoing network support services that focus on the maintenance of current business and home networks. Network support services include, but are not limited to, installation, remote monitoring, troubleshooting, diagnostics, system upgrades, network patches, network connectivity, firewall and antivirus, and more.
Regardless of if your network is wired or wireless, Catalyst can help you improve your network connectivity, so everything runs as efficient as possible. If you do not currently have a business network in place, we will be your resource in finding the best option to fit your needs.
Peripheral Sales and Installation
For the proper functioning of your computer system, you’ll want to make sure that you have the right installation and configuration for workstations and network resources.
This includes devices such as printers, scanners, security cameras, keyboards, computer mouses, touch screen devices, microphones, webcams, speakers, display devices, and more. For those who currently have devices, but may not be using them optimally, Catalyst will help you set up and configure your peripheral accessories to make the most out of your space.
This is especially important in regard to surveillance equipment and conference room equipment for online meetings. For those who do not have adequate peripheral equipment, or are looking to upgrade to higher quality devices, our experienced team of IT consultants can help you determine the best tools for your desired applications.
Audio and video that’s transmitted over IP is becoming increasingly prevalent. We consume our news, talk to loved ones, and telecommute using advanced A/V.
This allows us to experience excellent picture and sound with fewer lags and dropped calls. Due to the advancing complexity of this technology, it’s important to find a partner that connects you with high-quality products. With over 17 years of experience in both information technology and media services, Catalyst is here to help you get the most out of your A/V.
As an authorized Shure retailer, we deliver the highest quality audio experiences that are guaranteed to immerse your conference room and any attendees. Shure manufactures products of unmatched quality, reliability, and durability. Contact us today to learn more about how we can enhance your industry audio with Shure products.
Catalyst is also proud to be an authorized reseller of Key Digital’s hardware for building your own, customizable video wall. Key Digital is an award-winning manufacturer of professional A/V and control systems. Their hardware for video walls allows for optimal collaboration inside corporate environments. By integrating a video wall into your conference room, you’ll maximize your A/V experience and unlock hundreds of new applications. Contact us today to find out how we can transform your business using stunning video and inspiring audio. Whether you’re looking to build your new office, classroom, conference room, restaurant, or bar, Catalyst is your solution.
Router Configuration and Firewalls
The routers that you use are essential in ongoing data communication between existing internal devices and external systems.
However, when you’re sending data back and forth, there’s always a risk for cyberattacks and vulnerabilities. That’s why you need to make sure that your network is configured correctly with firewalls in place and regularly maintained. Catalyst provides services to improve shared internet access using firewall safety and routers that can perform optimally across networks. We sell, install, and maintain routers and firewalls for businesses of all sizes.
Firewall Installation and Maintenance
Businesses that operate online need to have a certain level of security in place to avoid outside threats and malicious attackers.
That’s where a firewall comes in. A firewall helps keep attackers and external threats from accessing your system and breaching your secured data. It helps to monitor all network traffic and identify and block unwanted operators.
While modems provided from your Internet Service Provider (ISP) offer basic firewall protection, the threats in today’s landscape demand more intensive security. This can be achieved through a Next-Generation Firewall (NGFW). Next-Generation Firewalls combine traditional firewall security with additional network device filtering functionalities. This allows for optimized protection against hackers and data breaches. Catalyst provides NGFW through Fortinet’s Security Fabric, which allows for an application and control firewall that uses in-line deep packet inspection (DPI), an intrusion prevention system (IPS), web filtering, antivirus, antispam, mobile security, and IP reputation and Anti-Botnet security services all in one. Stop worrying about compliance and security breaches—partner with Catalyst today. We integrate Fortinet firewalls alongside AI systems to provide secure IT managed services and support.
Network Security Auditing
Network security is the process of taking both hardware and software preventative measures to help protect the underlying networking infrastructure.
Comprehensive network security protects from unauthorized access, misuse, malfunction, modification, destruction, or improper disclosure. This, in turn, creates a secure platform for computers, users, and programs to perform their permitted critical functions within a secure environment. The technicians at Catalyst pair network security with high level cyber security, which offers complete protection of your systems, networks, and programs from digital attacks.
At Catalyst, we understand that your network needs to be protected from data breaches. With a rise in cyberattacks, cyber security and network security is essential to protecting sensitive information within your company and reducing the risk that your clients’ data will be stolen or shared.
High-quality network security isn’t complete without the proper backup programs. Your network is only as good as your last backup, which is why Catalyst pairs extensive services with backups from IDrive and Carbonite to protect you and your data from hackers and data breaches. Our managed network security auditing includes support services from trusted anti-virus/anti-malware software, PC health monitoring, and remote support. This gives us a comprehensive overview on the security of your network so we’re able to quickly and efficiently spot and disarm any threats before they infiltrate your system. IDrive provides cloud solutions to protect your data across every Internet enabled device in your network. Carbonite backup and support services are also available for laptops, PCs, and servers.
Catalyst is proud to be an authorized Fortinet reseller. This allows us to help ensure your network is protected and your data is secure from modern threats. By integrating the Fortinet Security Fabric, you’ll receive continual assessments of risks and automatic adjustments to benefit from comprehensive real-time protection by malicious actors or malware. Fortinet has been regularly used in K-12 school districts, colleges and universities, alongside the retail, financial, manufacturing, and healthcare industries.
Automation and Control
Automated technology is on the rise in both businesses and homes. Let Catalyst help you bring automation into your home, business, or warehouse to streamline processes and simplify your life.
We provide installation for warehouses, manufacturers, metal fabricators, tool and die companies, and several other industries. This allows integration for barcode scanning, database management, real-time inventory tracking, Zebra printing, barcoding solutions, and more.
With over 17 years of experience, we can ensure optimal results that we know you’ll appreciate. Catalyst understands low voltage pre/post construction wiring and can help you design, integrate, and implement your vision of what a smart home, or smart business, should be.
Information Technology and Network Disaster Planning
With the right network and comprehensive IT managed services in place, you’ll reduce the likelihood that you face interruptions to your network.
Unfortunately, sometimes things can happen, which is why having a network disaster recovery plan in place is essential. Catalyst provides IT and network disaster planning to businesses to ensure that you have a plan ready in case your network is interrupted for whatever reason. This could be due to a malicious actor, natural disaster, or even an internal accident. Instead of trying to solve the problem during the midst of a distressing situation, Catalyst will help you get prepared for the worst, even if you never need to use it.
For those who aren’t as tech savvy as they’d like to be, Catalyst offers online or in-person computer training.
This is a one-on-one training session that allows for complete customization regarding areas of focus. System training is also essential for new employees or entire teams who need to be briefed on new system technology throughout the office. There are many practical applications of ongoing training, so even the most technologically experienced individual can benefit from one-on-one training sessions periodically.
Project Planning, Proposals, and Budgeting
As technology ages, it becomes obsolete.
This isn’t because devices stop working. It’s because technological advancements are constantly being made to improve the performance, speed, and efficiency of software. Catalyst will help you with project planning, proposals, and budgeting by providing consultation services regarding new purchases and upgrading software. Our team of experienced IT professionals understand the dynamic market, allowing us to give you honest, dependable insight as to the ongoing effectiveness of your equipment.
The hardware side of technology is fairly straightforward.
You’ll need certain pieces of equipment in order to get desired results. For example, you can’t go online without a computer, tablet, cell phone, or other interconnected device in hand. The software side of technology is often the more complicated of the two. You’ll need to program your technology and software to perform the appropriate tasks in the most efficient manner. Catalyst assists with database programming to help you improve the relationship between your data sets to make the most out of new and existing clients. We specialize in SQL server sales, installation, and maintenance.
Even people with the most advanced technology, the strongest firewalls, and the best supporting accessories need help at some point or another.
That’s why Catalyst provides help desk services to our clients who need them. As a part of our comprehensive IT managed services and support, we have a designated help desk for you to call in whenever you need support. This can be purchased as a part of your monthly subscription, but it’s also available on a per use basis for those who need it. Our help desk is often used as the first level of support for technical issues and support for overall system function. With ongoing accessibility, Catalyst’s help desk will ensure that your issues are handled in a timely manner so that your time is never wasted.
We’re always here to help.
If you have any questions or are interested in learning more about undergoing a digital transformation through IT managed services and support, give us a call, text, or e-mail. We’re always here to help.